Common estimating questions

Email the job number, customer, loss description, estimate type, scope notes, address, carrier, equipment details, and any applicable TPA, Matterport, or ITEL information. Attach the available project files.

Yes. We provide remote estimating services for restoration contractors across the United States.

Yes. Keep new photos, measurements, or notes tied to the same job. New documents or added scope may require additional pricing.

Email new requests and attachments to requests@keenestimates.com. The project-request button opens a suggested subject line and checklist in your email application.

Yes. We prepare estimates in both platforms. Symbility uses the published base schedule plus 20%.

We support residential and commercial water, fire, mold, asbestos, and related property-loss work, from smaller repairs to large losses.

Yes. Repeat clients can establish formatting and price-list preferences so future files follow a familiar structure.

Standard estimate pricing follows the published tiered schedule. Documentation quality, platform, complexity, and added scope can affect the final fee.

Corrections to our original work are included. Client-requested changes, new documents, supplements, and added scope are priced according to the additional work required.

Timing depends on project size, complexity, documentation, and current capacity. We will confirm timing after reviewing the file.